Endian Systems

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Product Development Services

Endian Converged Billing Engine (ECBE)

Billing is a crucial element towards customer experience and trust on Service Providers. Each time an incorrect bill/invoice is produced a customer looses the trust and the brand of the Service Provider is impacted. As such much emphasis should be noted that Billing is an engine and not a system. The whole notion of billing consumes data from CRM, Product, Contracts and associated Business Processes of the Service Provider organization.

Endian Systems has developed a flexible Billing Engine called Endian Converged Billing Engine (ECBE) based on open standards and capability of integration. It is based on Event Driven Archictecture and rules definition. The engine also brings in Human Task architecture in which a human task is an integral part of the Business Process with a system of accountability.

ECBE is equiped with parallel processing making it performance aware and each bill/invoice generation is a autonomous. If an issue is found with a customer bill or a dispute is logged by a customer it does not stop processes for other customers. The engine also alows processing of line items autonomously, meaning a customer could lodge a dispute on a particular product's line item.

Service Providers have ease of billing with ECBE and faster time to integrate new products or modify existing tarrifs for products. It is geared to accommodate Next Generation automated device and manual metering systems. This flexibility is enabled by the data transformation layer of the Endian Systems Software Development Framework.

Health and Safety

Endian Systems has developed a system that is positioned as a pioneer in the management of the Occupational Health and Safety process within companies. Health and safety management within organizations is increasingly becoming a critical component of senior management’s liability and responsibility. Proof of an effective process will be required by the courts in any case of an injury on duty. Failure to produce such proof can prove costly in terms of reputation and financial consequence. An effective Health and Safety process ultimately:

  1. Reduces the risk of downtime as a result of injuries on duty.
  2. Contributes towards developing a culture of culture and continuous organizational improvement.
  3. Improves the organizational safety record.

The product was developed specifically to manage the entire Occupational Health and Safety lifecycle:

  • Planning of organizational Health and Safety policy.
  • Measuring the implementation of the policy.
  • Provide feedback that can be used in the review of policy.
  • Conducting Health and Safety checks.
  • Identifying hazards.
  • Managing identified risks and hazards (including rating the risks and hazards as well as applying and reviewing controls).
  • Rating company compliance according to an easy to follow colour coded scheme, ensuring that organizations are immediately aware of the level of risk exposure they are facing and which areas require their immediate attention.
  • Managing emergency procedures.
  • Managing the handling and disposal of hazardous chemicals and other materials.